At The Hound’s Tales, we want your order to reach you safely and reliably. Every order includes tracking so you can follow its journey from dispatch to delivery.

Delivery Time

Once your order has been dispatched, the estimated delivery time is:

4–14 days

Delivery times are estimates and may vary depending on the destination, shipping carrier, customs processing, and other circumstances outside our control.

Please note that the 4–14 day timeframe begins from the date your order is dispatched, not from the date the order is placed.

Order Tracking

All orders include tracking.

Once your order has been dispatched, you will receive tracking information so you can monitor the progress of your delivery.

Tracking updates may take some time to appear after dispatch as the shipment enters the carrier’s tracking system.

Delivery Delays

While we make every effort to ensure orders arrive within the estimated timeframe, delays can occasionally occur due to circumstances outside our control, including:

• Shipping carrier delays

• Customs processing

• Incorrect or incomplete delivery information

• Local delivery issues

• Unexpected disruptions affecting transportation

The estimated delivery timeframe is therefore not a guaranteed delivery date.

Incorrect Delivery Information

Please make sure your shipping information is accurate and complete when placing your order.

If you notice an error in your delivery information after placing an order, contact us as soon as possible at contact@thehoundstales.com.

We will make reasonable efforts to assist, but we cannot guarantee that changes can be made once an order has been processed or dispatched.

Delivery Issues

If your tracking information indicates that your order has been delivered but you have not received it, or if your order appears to be significantly delayed, please contact us at contact@thehoundstales.com.

We will review the available tracking information and assist you with the next steps.

Contact Us

If you have any questions about your order or delivery, please contact:

The Hound’s Tales
Operated by REDK Ventures LLC
Email: contact@thehoundstales.com